Privacy Policy & Data Protection

At Sonidos del Ande, we value the trust you place in us when booking an ancestral experience. This policy outlines how we collect, use, and protect your personal information to ensure a secure and transparent journey.

1. Information We Collect

To provide our specialized services, we may collect the following data:

  • Contact Information: Name, email address, and phone number.
  • Booking Details: Date of visit, number of participants, and specific tour interests (e.g., Sound Healing, Alpaca Therapy).
  • Payment Data: All financial transactions are processed through secure, third-party encrypted platforms (such as PayPal or Stripe). We do not store your full credit card details on our local servers.

2. How We Use Your Data

We use your information strictly for:

  • Reservation Management: To confirm your booking and send itinerary updates.
  • Personalized Experience: To tailor our ancestral sessions to your specific needs or health requirements.
  • Communication: To answer your inquiries via WhatsApp or email.
  • Service Improvements: To request feedback and testimonials to enhance our community offerings.

3. Protection & Security

We implement industry-standard security measures to protect your data:

  • Encryption: Our website uses SSL (Secure Sockets Layer) to ensure that all data transmitted between your browser and our server remains private.
  • Confidentiality: We do not sell, rent, or trade your personal information to third parties. Your data is only shared with essential service providers (e.g., transport coordinators) necessary to fulfill your tour.

4. Your Rights

As a user, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to update or fix any inaccurate information.
  • Deletion: Request that we permanently delete your data from our records once your journey is complete.

5. Cookies

Our website uses “cookies” to enhance your browsing experience and analyze site traffic (via Google Analytics). You can choose to disable cookies in your browser settings at any time.

6. Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please contact our team:

  • Email: contacto@sonidosdelande.com
  • Location: Cuyo Chico, Pisac, Sacred Valley, Cusco – Peru.